Frequently Asked Questions

Avyukta Intellicall: Customer Information Form   Pre Installation Check List- International Call Center   Pre Installation Check List- Domestic Call Center

Avyukta Intellicall: Click here to download the Dialer Snapshots; please put the password as dialerindia123 once prompted

Avyukta Intellicall: We use three categories of the Dialer Solution; we are one of the unique vendors who procure both Hardware-based and Software-based Dialers; hardware-based Solutions are suggested to centers with more than 80 Seats for cost mitigation reasons. The feature list can be found here: Feature list.

Avyukta Intellicall: For centers dialing Multiple Destinations (both US and UK) a Retail Model is suggested where DOT Approved VoIP + Predictive Dialer (Unlimited Seats) combo is offered at rates starting as low as 55 Paisa/Min. For centers without Lease Line or having Work from Home / Distributed Architecture, a Hosted/Cloud/Virtual server is suggested. For Centers dialing Single Destination in US or UK or Canada or Australia, Metro Unlimited Model is suggested. For Centers above 10 Seats willing to have a cloud architecture or for resellers, a dedicated hosted server is recommended.

Avyukta Intellicall: For A-Grade Approved VoIP, we use only A-Grade quality Approved VoIP Routes with at least three backup routes for every client. A+ Grade Routes are also possible at approximately 10% higher prices on demand. For Hosted or Cloud or Virtual Server Solutions, we currently use 6 Dedicated Servers in A+ Grade COLOs and Data Centers, each with at least 100 MB of Premium Bandwidth and 20 TB of transfers. Servers are Dual Xeon Quad Cores with 16 GB RAM or higher and RAID Setups of 1 TB or higher.